Returns & Refund Policy


30-Day Risk-Free Trial

We’re so confident you’ll love your Vitanic  that we offer a 30-Day Risk-Free Trial on every purchase.

If for any reason you’re not completely satisfied or don’t see the results you expected within 30 days, simply reach out to us — and we’ll issue you a full, hassle-free refund.
No questions asked. No hidden conditions. Your trust means everything to us.

Damaged or Defective Products

If your order arrives damaged or defective, please contact our support team within 7 days of receiving your package.

Once verified, Vitanic will issue a full refund for the damaged item.
We may request a photo of the product and packaging to help us improve our quality control and shipping process.

Refund Process

To request a refund, please email our customer care team at:
📧 support@vitanic.com

Include:

  • Your order number

  • A clear photo of the damaged product or package (if applicable)

  • A brief note describing your concern

Once verified, refunds are processed promptly to your original payment method.

Important Notes

  • Refunds are available only for verified claims (e.g., damaged or defective items, or unsatisfactory results under the 30-day trial policy).

  • Products that have been misused, improperly stored, or intentionally damaged are not eligible for a refund.

  • Depending on your payment provider, refunds may take 3–5 business days to appear in your account.